Every day help for our customers
We love to hear from our customers! Whether you have a question, feedback, or need assistance with your order, our friendly customer service team is here to help.
If you need more help
Email: support@sensualpacks.com
- At Sensual Packs, we understand the importance of privacy. All our products are delivered in plain, unmarked boxes to ensure discretion.
- Since we stock our products in Spain, you can expect fast and reliable delivery. Most orders are processed and shipped within 24 hours, with delivery times varying based on your location.
- Due to the intimate nature of our products, we cannot accept returns or exchanges. However, if you receive a defective item, please contact our customer service team, and we will be happy to assist you.
- Yes, all our products are rigorously tested to meet high standards of quality and safety. We prioritize your health and well-being in every item we offer.
- Currently, we offer shipping within Europe. We are working on expanding our shipping options to other regions in the future.
- You can reach our customer service team via email at support@sensualpacks.com or through our contact form on the website. We are here to help with any questions or concerns you may have.
